ESC uses surveys, interviews, and observation to conduct a comprehensive service audit.
Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.
ESC, LLC monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.
ESC, LLC
Consulting for all your Engineering data needs
We identify technology, training, and processes to take your service team to the next level.
Once we have executive buy-in, we oversee the implementation process from start to finish.
“ESC, LLC delivered everything they promised. Our customer satisfaction levels are at an all-time high!”